LISTING AGENT SCRIPT
For use when the listing agent is talking with the seller
One of our many services that we offer to our clients is home warranty. We work with our trusted partner, HWA, and get you covered FOR FREE during the listing period ($50 for HVAC).
It is a great opportunity to maintain your home. Another highlight to placing listing coverage is that the home has been HWA’s client through the listing period and has built history with HWA. Then, when the home transfers over to the new buyer, the post close pre-existing claims issues are greatly lessened.
It’s my goal to get you top dollar for your home and by purchasing the warranty for the buyer, we can note that in the listing, which will help market the home. The warranty gives buyers peace of mind knowing that day one of closing, if things break down, the home will be protected for a full 13 months. They get to call HWA and we don’t hear from the buyer’s agent or the buyer. It’s a win-win for you and the buyer.
2) INCLUDE HWA on every seller’s contract: HWA Plan ______, Amount $_____
Seller: Who do I call if something breaks down?
Agent: Call HWA 888-492-7359 ext # 2. HWA will talk with you to set up a time to send a contractor out to diagnose the problem. Also, I have a copy of the warranty to give to you that shows the plan and its coverage for sellers.
Seller: How will the buyer know that there is a home warranty on the property?
The home warranty plan will be listed in the MLS and in the offer. HWA provides tent cards for open houses and sign riders as well. The buyer will also receive a welcome packet in the mail after closing.
BUYER’S AGENT HWA SCRIPT
ASK THE SELLER to purchase the HWA warranty plan as a condition of the sale. Remember this is an important financial decision and a warranty should be offered on any used item. HWA’s 13-Month warranty plan offers comprehensive coverage with the longest term.
Let the buyer know you’ll be asking the seller to purchase the HWA warranty plan as a condition of the sale. Your buyer will want this coverage, along with the peace of mind it provides.
Buyer’s Agent – you have the buyer! Be sure to let the listing agent know that your buyer wants HWA 13 Months for its warranty, not a 12-month plan. HWA’s coverage starts day 1 of closing.
IF SELLER DOES NOT PURCHASE THE WARRANTY, HAVE BUYER PURCHASE
Buyer’s Agent
Moving is stressful enough and you’re going to have some added expenses...the last thing you need is an unexpected cost from the repair or replacement of the home’s appliances or mechanical systems, which can be costly. With a warranty, you’re covered against normal wear and tear and you don’t have to worry about finding a service technician - HWA will do that for you. With HWA you’ll be covered for 13 Months starting the day of closing. Let me review the plan that we recommend for the home you are purchasing.
Buyer: Who do I call if something breaks down?
Agent: Call HWA 888-492-7359 ext # 2
Buyer: How will I know what is covered?
Agent: At time of closing, you will receive a contract and invoice of the warranty. Within 14 days you will receive in the mail a hard copy of the warranty. Also, in your packet from us is a copy of your home warranty.
Recommendations for why HWA
• THE AVERAGE HOMEOWNER SPENDS $1000 A YEAR JUST ON HOME REPAIRS, AND THIS DOES NOT COVER A REPLACEMENT LIKE A FURNANCE OR A/C UNIT WHICH CAN BE OVER $5000.
• THE LIKELIHOOD OF A SYSTEM OR APPLIANCE BREAKDOWN IS 68%.
• THE AVERAGE REPLACEMENT COST FOR ONE SYSTEM/APPLIANCE IS $1085.
• HWA’s PLANS OFFER SUPERIOR COVERAGE AT COMPETITIVE PRICING WITH GREAT 24/7 CUSTOMER SERVICE.
• HWA HAS SCREENED SERVICE CONTRACTORS. ALL YOU HAVE TO DO IS MAKE ONE TOLL-FREE CALL TO 888-492-7359
OR GO ONLINE TO: WWW.HWAHOMEWARRANTY.COM
